If ever you get a delivery which is not on time, or you get the wrong medication, you have the option to change the pharmacy provider for your next pharmacy service. Keep in mind, RxToMe users are not allowed to switch pharmacies within the first 3 months of using the app. If you’ve recently switched a pharmacy, again, you must wait 3 months before being able to switch again. You can always contact our team if you have questions or concerns around this topic.
What do I do if I don’t get my prescriptions on time or what if I get the wrong medication?
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